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PostPosted: 21 Feb 2013, 07:30 
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Joined: 20 Feb 2013, 11:40
Posts: 2
I can't change the calibration of my StarBoard with my Mac and T-17SXL. I see that someone else posted with this question in the forum, but a solution was never given.

The calibration seems correct in the center of the StarBoard, but as i move my pen any direction away from center, the cursor goes further and faster so that the cursor is at the edge of the StarBoard even though my pen is still an inch or two from the edge.

I called customer support and the support person said this is a known issue and nothing can be done. Is this true? That would be unfortunate because then my StarBoard is useless to me.

Thanks for any help!


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PostPosted: 25 Feb 2013, 21:32 
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Joined: 05 Feb 2009, 12:13
Posts: 25
Hi.

Could you let us know Mac OS version and SBS version you use?
If you use Mountain Lion (Mac OS10.8), SBS hasn't supported yet, therefore you should wait SBS9.5 which will release soon.
If you use older Mac OS, then the procedure will be depends on the OS and SBS version.

Thanks.


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PostPosted: 26 Feb 2013, 11:21 
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Joined: 20 Feb 2013, 11:40
Posts: 2
Hi and thank you.

Yes, I am using 10.8.2 and SBS 9.43. Any details on when 9.5 will be released? Just wondering if it's a matter of days or months?

Thanks again!


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PostPosted: 01 Mar 2013, 08:35 
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Joined: 05 Feb 2009, 14:49
Posts: 68
Location: San Diego, CA
Hi ryguy2k5,
SBS 9.5 will be available for download by next week! Please check this website http://hitachisolutions-us.com/starboar ... rt/secure/ to see when exactly it becomes avaialble. Thank you for your patience.

_________________
Thank you,
MisterSD


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